Established company in Stanger is looking for an experienced IT Senior Technical Engineer.
Requirements:
- Grade 12 (Essential)
- Microsoft Server, Network and Firewall Certification (Essential)
- Certificate in A+ and N+ (Essential)
- IT Certification/Diploma (Preferred)
- 3 Years installing and configuring Switches
- 3 years configuring and supporting Firewall
- 5 Years supporting LAN and WAN
- 3 Years supporting Exchange and O365
- 3 Years supporting Mail Security System
- 3 years with installing and configuring server hardware
Duties:
- Provide support and management of all Microsoft services within the Microsoft 365 Admin Centre.
- Maintain and monitor service health within the Microsoft 365 Admin Centre.
- Provide support for firewall-related queries and perform maintenance tasks, including VPN configuration and troubleshooting.
- Ensure that best practices are followed and applied to all aspects of the environment (Network, Server, Firewall, access controls and Applications)
- Continuously monitor SOC alerts and anomalies and Prioritize based on severity and potential impact.
- Track vendor performance against SLA’s and KPI’s.
- Act as primary liaison between vendor and internal customer.
- Generate regular reports on environment health, performance, capacity and security.
- Maintain detailed documentation of Hardware/Systems configurations, processes, and procedures.
Kindly note that you will be redirected to the Ditto website in order to submit your application for this position.