Lead Operations Across a Premium Restaurant Group
An established group of high-end restaurants in Cape Town is seeking a senior Head of Operations to oversee the day-to-day performance of multiple busy venues. This is a hands-on leadership role for an experienced hospitality professional who can manage operations independently, drive efficiency, and maintain high service standards in close collaboration with ownership.
Requirements
- South African citizen or valid South African work permit
- Minimum 10 years’ senior management experience in leading restaurant groups or five-star hotels
- Proven ability to manage large teams (700+ staff) across multiple sites
- Strong operational, financial, and systems management expertise
- Excellent leadership, communication, and people management skills
- Organised, mature, and confident operating in a high-performance environment
- Hands-on management style with strong attention to detail and accountability
The Role
- Oversee daily operations across all restaurant venues
- Lead, mentor, and support senior management and large teams
- Implement and maintain operational systems, standards, and efficiencies
- Monitor financial performance, cost controls, and operational KPIs
- Ensure strong communication and alignment between teams and ownership
- Support strategic planning, growth, and continuous improvement
- Maintain brand consistency, service excellence, and guest experience
Apply with confidence if you are an experienced hospitality leader ready to take ownership of multi-venue operations in Cape Town.