*** This role is closed***
A long-established group with interests in BPO, collections, software development and legal services, is looking for a Group Risk & Compliance Manager to oversee governance, regulatory alignment and risk frameworks across multiple business units. This is a senior, hands-on role suited to someone who is structured, confident, and able to embed strong compliance and risk practices throughout the organisation.
Requirements
- Degree in Law or Commerce (postgraduate qualifications or CA(SA) advantageous).
- Additional studies in Risk or Compliance would be beneficial.
- Minimum of 5 years’ experience in risk, compliance or governance within a regulated or financial-services environment.
- Strong understanding of the National Credit Act, POPIA and broader SA regulatory requirements.
- Experience designing or improving risk and compliance systems at organisational level.
- Excellent communication, analytical and stakeholder-management abilities.
- Able to manage group-level governance across multiple business units.
Key Responsibilities
Compliance
- Ensure the Group meets all relevant legal and regulatory obligations across credit, data protection, labour, tax, corporate and financial legislation.
- Monitor changes affecting B-BBEE requirements and ensure all entities remain compliant.
- Oversee statutory submissions, annual filings, renewals and regulatory documentation.
Legal
- Draft, review and manage contracts, SLAs and governance documents.
- Provide legal interpretation or guidance to management when required.
Risk, Governance & Operations
- Act as the main contact point for regulatory bodies and manage inspections, queries and formal reporting.
- Stay updated on regulatory amendments and ensure required business changes are implemented promptly.
- Lead the Group’s risk-management framework: identify risks, conduct assessments, recommend mitigation, and produce reports for senior leadership and Board committees.
- Update and maintain the Group risk register and oversee follow-through on mitigation actions.
- Manage internal functions including Quality Assurance (Internal Audit), Reckless Lending oversight and Complaints.
- Conduct internal audits and compliance reviews across all divisions.
- Coordinate client-driven compliance requirements such as SOP updates, SLA renewals, FICA processes, audits and reporting.
- Investigate compliance concerns, manage remedial actions and coordinate escalation procedures.
- Oversee data protection, cybersecurity and information-security controls.
- Develop, refine and enforce Group policies, procedures and standards of conduct.
- Deliver risk and compliance training across the organisation.
- Oversee business-continuity planning and routine testing.
- Manage implementation and maintenance of ISO 9001 and ISO/IEC 27001 standards.
Key Competencies
- High attention to detail and accuracy.
- Ethical judgement and strong integrity.
- Strategic problem-solving ability.
- Strong organisational discipline and ability to prioritise effectively.
- Confident communication style with the ability to influence senior leaders.
Please apply via link https://www.ditto.jobs/job-details?id=3009053476