Location: Hillcrest / Outer West, KZN
Salary: Highly Competitive + Performance-Based KPIs
Start: October / November 2026 | Opening December 2026
We are looking for an experienced General Manager to take the lead on a brand-new premium sports and leisure venue opening in the Outer West this November.
This is a hands-on role for someone who can take the business from pre-opening through to a successful launch, and then take full responsibility for running and growing it.
We are looking for someone who is practical, commercially minded and confident working independently. Someone who can build a team, put the right systems in place, solve problems and, importantly, find ways to bring more business through the door.
Minimum Requirements
- 5+ years’ management experience in a busy, customer-facing operation.
- Proven ability to drive sales and generate revenue.
- Experience with a pre-opening, new business or operational setup.
- Background in hospitality, restaurants, bars, QSR, entertainment, leisure, sports or a similar environment.
- Strong understanding of P&L, budgets, forecasting, labour and stock control.
- Comfortable working with POS systems, reporting and operational data.
- Strong people management, recruitment, training and rostering skills.
- Hands-on, accountable and able to work without constant direction.
- Good communication skills and the ability to work with a range of stakeholders.
- Based within a reasonable commuting distance of Hillcrest / Outer West, or willing to relocate.
Sports, golf or simulator venue experience would be an advantage, but is not essential.
Key Responsibilities
- Take the lead on the pre-opening, including recruitment, training, SOPs, procurement, suppliers, POS and operational systems.
- Build and manage the team and seven-day operating structure.
- Oversee the day-to-day operation, service standards, stock, labour and costs.
- Take responsibility for the P&L and overall financial performance of the business.
- Drive sales through events, corporate business, group bookings, promotions and repeat business.
- Find practical ways to build traffic and generate business during quieter periods.
- Use sales and operational information to improve performance and profitability.
- Work closely with contractors, suppliers and other stakeholders to get the venue ready for opening.
- Provide clear and regular feedback on performance, challenges and priorities.
Kindly note that you will be redirected to the Ditto website in order to submit your application for this position.