(CLOSED) General Manager – Boutique Hospitality Portfolio, Cape Town

*** CLOSED ***

*** Thank you for your interest. This vacancy is no longer available ***

An exciting opportunity awaits an accomplished hospitality professional to oversee a collection/portfolio of luxury boutique hotels and villas in Cape Town’s most sought-after neighborhoods (Sea Point, Fresnaye, Camps Bay, Bantry Bay, and Three Anchor Bay). We are seeking a dynamic, personable, and highly organized General Manager to lead the day-to-day operations, ensuring world-class guest experiences, exceptional service standards, and sustainable business growth.

Minimum Requirements

  • 5+ years’ senior management experience in luxury boutique hotels, guesthouses, or villas
  • Proven success in operations, guest relations, and financial management
  • Strong leadership skills with experience managing diverse teams across multiple properties
  • Proficiency in property management systems (RoomRacoon preferred) and MS Office
  • Solid knowledge of food, wine, and F&B operations
  • Own reliable transport and flexibility to work evenings, weekends, and public holidays

Duties

  • Oversee daily operations across all properties, ensuring seamless service and brand consistency
  • Deliver an exceptional guest experience, personally engaging with guests and handling feedback
  • Drive financial performance through budgeting, forecasting, and revenue optimization
  • Lead, mentor, and inspire a professional, service-driven team
  • Maintain property standards, supplier relationships, and compliance with regulations
  • Support marketing, brand positioning, and guest communications to grow occupancy and loyalty

If you are a high-calibre hospitality leader with the drive and passion to shape the continued success of a prestigious boutique portfolio, we would love to hear from you.

Please send your CV to georgie@dixierecruitment.co.za

We will be in contact with shortlisted candidates who meet the requirements detailed above. If you have not received a reply within 2 weeks, please consider your application unsuccessful.

By applying, you confirm that:

  • We may retain your personal information in our database for future matching of suitable opportunities
  • We may contact you when suitable opportunities arise
  • The information you have provided to us is true, correct and up to date

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