(CLOSED) Collections Data Analyst – Durban

*** CLOSED ***

*** Thank you for your interest. This vacancy is no longer available ***

Join a High-Performance Team Driving Data-Led Results

Are you passionate about data and curious about how metrics can drive performance in a target-driven environment? We’re looking for a Collections Data Analyst to support a dynamic collections team through impactful reporting, insightful analysis, and clean, reliable data delivery. This is a great opportunity for someone with foundational SQL knowledge, a strong analytical mindset, and a desire to grow in a fast-paced business environment.

You’ll play a critical role in supporting debt collection campaigns through accurate performance tracking, reporting, and collaboration with campaign managers. If you’re detail-oriented, proactive, and excited to use data to shape strategy, this could be the role for you.

Minimum Requirements

  • Foundational SQL skills (joins, filtering, queries)
  • Previous collections experience essential
  • Strong attention to detail and analytical mindset
  • Experience with reporting tools (Power BI, Excel)
  • Desire to learn and grow in a high-performance, data-driven environment

Nice to Have

  • Experience with data validation, system updates, or SLA reporting
  • Exposure to presenting insights to internal or external stakeholders
  • Familiarity with exception handling and reporting automation

Key Responsibilities

  • Extract and structure data using SQL
  • Build and maintain reports in Power BI and Excel
  • Track key collections metrics (PTPs, EFTs, settlements, agent productivity)
  • Analyse historical data and identify performance trends
  • Validate data between internal systems and client platforms
  • Set up exception reporting to flag anomalies
  • Document reporting logic, schedules, and data flows
  • Propose improvements to data quality and processing
  • Support performance reviews with clear, actionable insights
  • Collaborate with campaign managers to optimise results

To Apply:

Email your CV to samantha@dixierecruitment.co.za – we’d love to hear from you!

We will be in contact with shortlisted candidates who meet the requirements detailed above. If you have not received a reply within 2 weeks, please consider your application unsuccessful.

By applying, you confirm that:

  • We may retain your personal information in our database for future matching of suitable opportunities
  • We may contact you when suitable opportunities arise
  • The information you have provided to us is true, correct and up to date

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