Customer Services Coordinator – Remote based in JHB.

Exciting opportunity in the automotive industry has become available in Johannesburg. This role will be a remote role however you must reside in the Johannesburg area. There will be occasional visits to the satellite branch.

Head Office is based in Cape Town.

The purpose of this role is to support the sales department and manage the sales processes for this expanding business.

Minimum Requirements:

  • Matric
  • Valid drivers license
  • Willingness to work flexible hours
  • 3-5 years in the motor industry – understanding the motor sales cycle
  • Fully computer literate on MS Office (word and excel)

Duties:

  • Assist sales representatives with onboarding new customers.
  • Develop a thorough understanding of the services offered, along with auction and terms and conditions.
  • Provide technical and non-technical assistance and support to customers and sales team.
  • Schedule Training with New and existing dealers with Training facilitators
  • Follow up with customers to ensure queries have been resolved
  • Liase with FICA team regarding FICA status of dealers.
  • Providing customers with updates on the system terms and conditions as well as auction terms and conditions
  • Assisting sales representatives with resolving all TransUnion queries.
  • Monthly adhoc administration and reports

To apply, please send your CV to robyn@dixierecruitment.co.za

We will be in contact with shortlisted candidates who meet the requirements detailed above. If you have not received a reply within 2 weeks, please consider your application unsuccessful.

By applying, you confirm that:

  • We may retain your personal information in our database for future matching of suitable opportunities
  • We may contact you when suitable opportunities arise
  • The information you have provided to us is true, correct and up to date

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